Privacy Policy
Gold Progress ("We") As the data controller, we take the protection of your data seriously in accordance with Thailand's Personal Data Protection Act B.E. 2562 (2019) (PDPA). This policy explains what data we collect, what we use it for, and what rights you have.
1. Data we collect
| Type | Data |
|---|---|
| User account | Username, display name, contact (LINE ID or phone number), email (if provided), and password in one-way encrypted form (we cannot read your password) |
| Trading accounts | MT5 account number, broker and server names, license expiry date, and the name and version of the EA used |
| Data from Monitor EA | Balance, Equity, Margin Level, Open orders (order number, type, Lot, profit/loss), and daily trading statistics and history — only when you install Monitor EA and enter the API key yourself |
| Payments | Package purchased, amount, transfer slip image, and renewal history |
| Care service VPS (Applicants only) | MT5 server name, MT5 password (encrypted and deleted from the website immediately after installation), requested settings, the VPS running the account, and the history of acceptance of the service agreement VPS |
| Google account (if used to sign up / sign in) | Google account ID, email and name that Google sends when you sign up or sign in — we do not receive your Google password and cannot access other data in your Google account |
| LINE (If you link) | LINE User ID for sending notifications, and notification settings |
| Technical data | IP address, login time, key activity history (such as pause/close-order commands, EA downloads, acceptance of terms), and cookies for login |
For general services, wedo not request or storetrading account passwords, except for those who sign up for the EA care service on VPS: The MT5 password is encrypted before being saved. The team can view it once to install, andit is deleted from the website immediately after installation is complete (the system deletes it automatically within 7 days if it has not been installed). After that, the password exists only in the MT5 program on the VPS running your account and is not included in the website's backups
Wedo not request or storethe broker's member-area password, and cannot deposit or withdraw funds in your broker account
2. Purposes and legal basis
- To perform the service contract: Creating accounts, installing and maintaining the EA on a VPS (for applicants of this service only), checking EA licenses, displaying the Monitor page, sending pause/close-order commands you issue, verifying slips and renewals, sending notifications as you configure, and answering your questions when you contact us
- For legitimate interests: Preventing fraud and license misuse (including checking for multiple sign-ups to claim the trial repeatedly, by comparing data we already hold: login device, IP, LINE, contact and email — no additional data is collected, and the result is used only to support the team's judgment), securing the system (e.g. limiting failed logins, recording command history), and improving the service
- To comply with the law: Keeping proof of payment received as required by accounting and tax law
We do not use your data for third-party advertising, anddo not sell personal datato anyone
3. Disclosure of data
- The hosting and database provider that holds our website, and the VPS lessor whose machines run the accounts of care-service applicants VPS
- LINE Corporation Only when you link a LINE account to receive notifications (notification messages are sent through LINE's system)
- The email service provider, when you use the forgot-password-by-email feature
- Government agencies, when required by law or a lawful order
Some pages load fonts and scripts from external providers (Google Fonts, jsDelivr), which may receive your IP address as part of the normal operation of the internet
4. Retention period
- Account and trading account data: for as long as you use the service, and no more than 1 year after you close the account or stop using it, to support reactivation and inquiries
- Proof of payment: for the period required by accounting and tax law
- MT5 password (VPS service): deleted from the website immediately after installation, or within 7 days at most · deleted from the VPS within 24 hours after the service is cancelled
- Data from Monitor EA and activity history: only as long as needed for display and security, and deleted once no longer needed
5. Security
The website uses encrypted connections (HTTPS). Passwords and API keys are stored with one-way encryption. Payment slips are stored in an area that cannot be accessed directly from outside. Commands from the website to the EA are digitally signed, and team access to data is limited by permission level. However, no system is completely secure. If a data breach that poses a risk to you occurs, we will notify you and the relevant authorities as required by law.
6. Your rights
You have the right to request access to and a copy of your data · request correction of your data · request deletion or anonymization · request restriction of, or object to, the use of your data · receive your data in a machine-readable format · withdraw consent (where processing is based on consent), for example you can unlink LINE yourself on My profile, and lodge a complaint with the Office of the Personal Data Protection Committee (PDPC)
Some data can be edited yourself on the page My Account For other requests, contact us through the channels below. We will reply within 30 days and may ask to verify your identity before proceeding. Deleting some types of data may make it impossible to continue using the service, or the data may have to be retained as required by law.
7. Cookies
We use onlystrictly necessary cookiesfor login and form security. We do not use advertising cookies or track behavior across websites.
8. Changes to this policy
We may update this policy and will show the latest version, with its update date, on this page. If there is a material change, the system will notify you the next time you sign in.
Contact the service provider
LINE: @036hbkng · Email: goldprogressth@gmail.com · Website: goldprogress.com